Where do I start. Since the minute I opened my case with these two lovely ladies, they were very good at updating me every step of the way. I never once felt like I didn’t know what was going on. They are very good at explaining and making sure you are understanding every step during the process. They closed my case within a couple months. Overall very satisfied with their service and attentiveness. Also , they are very good at getting back to you in a timely manner. They would get back to me within minutes of me texting them . I am completely satisfied and highly recommend. These two woman were amazing. Thank you Cortney and Heather